Pearson Trueman & Associates help clients reduce risk and ensure compliance with relevant regulatory and legislative standards by providing effective communication and documentation of policies and standards. We also design and develop communication solutions to deliver business procedures and supporting process documentation that is actionable, measurable and repeatable. We use documentation hierarchy and document management systems to help minimise effort for future updates.

Case study one

A national organisation delivering services to major banking groups and financial institutions approached us to ensure their IT processes and supporting infrastructure had business continuity planning (BCP) documentation with proven robust workarounds in the event of a disruption.

We documented the processes and procedures, together with developing learning materials.

The results: The documentation we provided supports the organisation’s operations on a day-to-day basis. They also utilise it to assist in successful tendering for further business.

Case study two

A large government department asked us to develop and then structure their project management and systems development lifecycle (SDLC) methodologies.

We worked with them to deliver policies, standards, process maps, templates and instructions on how to use these methodologies.

The results: The business now engages the IT area to deliver solutions. They now readily recognises the value IT can deliver and see IT as a body of knowledge rather than a barrier.

To find out how our communication solutions can help your organisation, get in touch.